Mercure Nairobi Upper Hill Hotel Exterior photo

75 photos

Mercure Nairobi Upper Hill Hotel

$$$$

Overview

Situated around 25 minutes' stroll from Anniversary Towers and 2.1 miles from The Nairobi Arboretum Park, the 4-star Mercure Nairobi Upper Hill Hotel features 2 restaurants. This upscale hotel in the business Upper Hill district features a swimming pool and a gym.

Location

Located 2.5 miles from Central Business District, the hotel is also 3.5 miles from Nairobi railroad station. You can reach the center of Nairobi in 25 minutes on foot.

This Nairobi accommodation is also situated at a medium distance from KCB/Equity bus stop. The nearest airport Wilson is 3.1 miles from Mercure Nairobi Upper Hill Hotel.

Rooms

There are 44 rooms comprising a seating area. They come with a flat-screen TV with satellite channels, as well as such comforts as ironing facilities and climate control. Furnished with a writing table, the rooms also have a mini-fridge-bar, coffee and tea makers. Bathrooms come with a bath, a walk-in shower, and a separate toilet, along with towels and slippers.

Eat & Drink

The upscale Mercure Nairobi Upper Hill has an à la carte restaurant, serving a range of local dishes. Also, the Nairobi hotel features a snack bar. The bar area includes a lounge area. While staying at the accommodation, guests can choose from dining options nearby, such as Sikia Fine Dining Restaurant, located about a 5-minute walk away, or La Bonne Bouche at a 13-minute walking distance.

Leisure & Business

Upon request and at a surcharge, fitness classes and spa therapy can also be provided. There are a wellness center, a sauna, and a shared lounge available at the Mercure Nairobi Upper Hill.

Good to know

Check-in/Check-out

from 14:00-23:59

until 11:00

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

Breakfast

A full breakfast is served at the price of US$30 per person per day.

Pets

Pets are not allowed.

Languages

English, Spanish, Japanese, Arabic, Hindi, Swahili

Building

Number of floors:14

Number of rooms:44

Former name

Crowne Plaza Hotel

Price calendar

Check availability and prices for your dates now!

Rooms and availability

77 photos

King Room

Max:

2 persons
Bed options:

1 King Size Bed

Shower
Bathtub

room details +

77 photos

Superior King Room

Max:

2 persons
Bed options:

1 King Size Bed

City view
Shower
Bathtub

room details +

Facilities

Main facilities

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour security

Food/ Drinks

A la carte restaurant

Lobby bar

Shuttle

Shuttle service

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

Exercise gym

Services

Shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Bank service
Wake up service
Bell staff/Porter

Dining

In-room breakfast
A la carte restaurant
Lobby bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor heated swimming pool
Ballroom
Spa & wellness center
Sauna
Steam room

Room view

City view

Room features

Air conditioning
In-room safe
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Turndown service
Dining table
In-room desk
Ironing facilities

Bathroom

Private bathroom
Hair dryer
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Show all facilitiesHide facilities

Essential information about Mercure Nairobi Upper Hill Hotel

💵 Lowest room price	105 US$
📏 Distance to center	1.2 mi
🗺️ Location rating	7.8
✈️ Distance to airport	2.5 mi
🧳 Nearest airport	Wilson, WIL

Location

Address

The address has been copied.

Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya, 00100

Map view

Kenya Road Upper Hill Po Box 25574, Nairobi, Kenya, 00100

City landmarks
Nearby
Restaurants
Hotels nearby

Uhuru Highway-Kenyatta Avenue

Uhuru Park

3.5 mi

Mbagathi Road Kws Workshop Entrance - Nairobi National Park

David Sheldrick Wildlife Trust

1.7 mi

Libraries

Kenya National Archives

1.3 mi

Parks

Jeevanjee Gardens

1.4 mi

Central Business District

1.3 mi

Parks

The Nairobi Arboretum

1.9 mi

Museums

Nairobi National Museum

1.8 mi

Junction of Moi Avenue

August 7th Memorial Park

3.5 mi

Nyayo Stadium

100 yd

Upper Hill

100 yd

Harambee Avenue

Kenyatta International Conference Centre

3.5 mi

The Sarova Stanley

2.5 mi

Broadway Theatre

Kenya National Theatre

1.5 mi

Museums

Nairobi Railway Museum

3.5 mi

Mosque

Jamia Mosque

2.5 mi

Coca Cola East Africa & Central Africa

100 yd

Two Ems Associates LTD

100 yd

Langata Rd

National Museums of Kenya -Uhuru Gardens

2.0 mi

Westlands

2.1 mi

Nairobi

Anniversary Towers

1.3 mi

Off Moi Avenue

Kencom House

3.5 mi

Church

All Saints Cathedral

1.3 mi

Kenyatta Avenue At A104 Corner

Nairobi Gallery

3.5 mi

02 Koinange St

Cathedral Basilica of the Holy Family

3.5 mi

Madaraka Estate

2.7 mi

Kenyatta Avenue

Central Park Nairobi

3.5 mi

Gallery

GoDown Arts Centre

4.2 mi

University

The Technical University of Kenya

3.5 mi

Golf Course

Railway Golf Club

3.5 mi

Public Building

Sheria House

3.5 mi

Upper Hill

100 yd

Restaurant

Baraka Restaurant

100 yd

Restaurant

Kitchen 9

100 yd

Restaurant

Bonds Garden Restaurant

100 yd

Restaurant

Larder

100 yd

Restaurant

Upperhill Springs

100 yd

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Reviews of Mercure Nairobi Upper Hill Hotel

8.4 /10

Great

Verified reviews

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.

#9 of 316 hotels in Nairobi

Location7.8

Rooms8.8

Service9.2

Dining7.0

General10.0

Facilities8.2

Guest reviewsWrite a Review

missingMercure Nairobi Upper Hill Hotel

N

Nicholas

United Kingdom

left 7 reviews

Wrote a review on Nov 16

Needs improvement

Doesn't recommend the hotel

Location7.0

Rooms5.0

Service6.0

Dining5.0

5.0

room cleanliness

family access

the hotel had a rather unkempt vibe, as if cleaning was a myth. also, my family was scattered across floors—really? only one key card? absurd! for the inconvenience, a complimentary fruit basket would have been a lovely touch—just a thought! almost left a glowing review, but alas, it fell short.

1 Helpful

Date of stay: September 20244 nightsSingleKing Room
missingMercure Nairobi Upper Hill Hotel

C

Christopher

United Kingdom

left 2 reviews

Wrote a review on Sept 15

Nice

Doesn't recommend the hotel

Location8.0

Rooms7.0

Service6.0

Dining6.0

6.0

great location

family fun

helpful staff

room access issue

The location is great for family fun, and we enjoyed visiting The Village Market with its awesome kids' playground and fun activities. The staff, especially Nicolas, were helpful, delivering medicine promptly to my room when I needed it for my sprained ankle.

My wife says that having better room access for families would enhance the experience.

0 Helpful

Date of stay: July 20243 nightsFamily with childrenKing Room
missingMercure Nairobi Upper Hill Hotel

E

Evelyn

United Kingdom

left 7 reviews

Wrote a review on Jun 19

Great

Recommends the hotel

Location8.0

Rooms9.0

Service10.0

Dining7.0

8.0

welcoming staff

Recommended for a group getaway

The first person at reception was super welcoming, brought us drinks and hand towels while we waited. The room was big and clean, and honestly, the staff made us feel like we were at home, always ready to help.

It wasn't exactly cheap but it was an acceptable price for the services.

5 Helpful

Date of stay: May 20245 nightsGroup of friendsKing Room
missingMercure Nairobi Upper Hill Hotel

J

Jessica

United Kingdom

left 3 reviews

Wrote a review on Jun 07

Great

Recommends the hotel

Location8.0

Rooms8.0

Service9.0

Dining8.0

8.0

friendly staff

good breakfast

quick service

spotty wifi

Great stay with amazing staff

Had a lovely experience here! The staff were super friendly, always ready to help. Breakfast was a highlight, especially the fresh fruit. Just a heads up, the wifi was a bit spotty at times, but they sorted it out quickly. a solid place for a short stay!

3 Helpful

Date of stay: May 20244 nightsSingleKing Room
missingMercure Nairobi Upper Hill Hotel

L

Lily

United Kingdom

left 13 reviews

Wrote a review on Mar 25

Perfect

Recommends the hotel

Location8.0

Rooms10.0

Service10.0

Dining10.0

10

welcoming staff

top-notch food

clean rooms

missing fridge

my stay at the mercure was incredible! the welcoming staff made my experience memorable, especially the amazing service from felix and his team. top-notch food and spacious, clean rooms exceeded my expectations during my visit to nairobi.

no fridge in the room.

3 Helpful

Date of stay: February 20245 nightsKing Room

Best-Rated Mercure Hotels around Nairobi

At Mercure, guests are welcomed to a brand known for its commitment to excellence. From central locations and sophisticated design to personalized services and outstanding amenities, guests can expect a true home away from home experience. Whether traveling for business or leisure, Mercure offers a unique stay that meets the diverse needs of modern travelers.